Shipping
118 Jewellery ships to most countries worldwide. Orders are packaged and shipped from Sydney, Australia. Allow 1-2 business days processing time for your order to be shipped.
Delivery Timeframes
All orders are shipped on a weekday and will deliver anywhere between 1-4 business days for most states within Australia. In regional and remote areas, and holiday season, delivery to final destinations may take longer. International orders may take six to thirty days, depending on the destination.
If you place your order over a weekend or on a public holiday, it will be processed and sent out over the following business day (Monday – Friday). Note all delivery times are estimates. We are not responsible for delays in delivery due to events beyond our control, including custom clearances, shortage of materials, labour strikes, transportation failures or acts of nature.
Shipping Fees
Australia orders - for any orders shipped within Australia, a flat rate delivery fee of $7.99 applies. Complimentary delivery will be applied on orders over $150. The complimentary delivery threshold for Australia is calculated after any discounts have been applied, and before any taxes, duties or fees.
International orders - delivery fees are calculated throughout the checkout process and is based on the total weight of your order and destination of delivery.
Duties and Taxes
International orders may be subject to customs duties, taxes, or other fees, which are the customers responsibility. These charges are not included in the order total and cannot be calculated in advance. 118 Jewellery does not cover or reimburse these fees. Failure to pay these fees may delay your shipment. Please check with your local customs office before ordering to confirm any potential charges.